British Gas will launch EnergySmart, a new online service that is designed to help put customers in control of their energy bills. The service is developed by Rufus Leonard and the internal development team at British Gas.
Every British Gas customer signing up to EnergySmart will receive a free electricity cost monitor (retail value of £35), which allows people to see exactly how much electricity their appliances are using. Evidence from early trials suggests that customers using the new EnergySmart service and the electricity monitor could reduce consumption by 12%, saving over £110 per year.
Rufus Leonard has also designed a Consumption Hub, which allows customers to compare usage to previous years and help predict the next bill.
Benjamin Braun, head of online services at British Gas, said: "Estimated bills are one of the biggest dissatisfiers amongst customers. With EnergySmart customers can say goodbye to estimated bills and only pay for what they use by monthly accurate billing. We are committed to provide customers with tools to control and manage their energy consumption online and by text."
Neil Svensen, founder and CEO of Rufus Leonard, said: "EnergySmart gives customers a brand new way of managing their energy usage and bills. It will dramatically change the way customers interact with their energy account in the same way that online banking or self-service check-in has for airlines."
Source: Energy Business Review
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